Shipping Policy

In order to ensure that your package is sent correctly and received in time, we hope that you can ensure that the address entered is correct when filling in the address, including the correct name, phone number, street number, building or apartment number, and route information.


For express delivery, timely delivery is very important. If the address information provided is incorrect at the time of purchase, we are not responsible for the return, loss and delivery of incorrect goods.


Taxes

We do not charge customs duties, it is possible that other countries and regions will charge a certain amount of taxes and fees according to local policies, and this part of the fee is at your own expense.


Shipment from China: freight and estimated arrival time

When we ship from China, and we will choose the appropriate carrier for transportation depending on the specific country and region. America, Canada, Mexico, we will choose DHL or USPS.(We do not accept designated express delivery, but we will choose the best transportation method according to your actual location, please rest assured.)


Support area: Global


Processing time: 1-3 working days(Orders on Saturday and Sunday will be shipped on Monday)


Shipping fee&time:


Standard Shipping Fee: $7.5 USD (8-14 Business Days)


Expedited Shipping Fee: $15 USD (3-7 Business Days)


The estimated delivery time in remote areas will be longer, and the specific estimated delivery time will vary according to different regions.


After payment is completed, we will ship it within (3-5) working days. If the item is out of stock, we will notify you by email and indicate the delivery date.


After the order is shipped, you will receive an email with tracking information. After the order has been paid, please pay attention to check your e-mail, we will send a confirmation e-mail for the shipment of the goods.


Finally, when you receive the item for the first time, you should check the integrity of the package and pay attention to whether it is damaged.


If it is damaged, you need to check whether the item is in good condition and contact us as soon as possible.


If you have other questions, please contact Voioc@outlook.com.